Privacy Policy
Privacy Policy
Effective Date: 11th September 2024
1. Introduction
Hurree Inc. is committed to protecting your privacy and ensuring the security of the personal data we collect, store, and process. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services, in accordance with the UK General Data Protection Regulation (GDPR) and ISO 27001 standards.
By using our services, you agree to the terms of this Privacy Policy.
2. Data Controller Information
Data Controller: Hurree Inc.
Registered Address: Hurree Inc, 1 Bow Churchyard, London, EC4M 9DQ, United Kingdom
Contact Information: dpo@hurree.co
3. What Data We Collect
We collect and process the following categories of personal data:
Personal Identification Information: Name, email address, phone number, and postal address.
Financial Data: Payment information such as credit card details (processed securely through third-party providers).
Technical Data: IP addresses, device information, browser type, session activity.
Behavioral Data: Interaction data, usage patterns, and preferences (collected via tools like Google Analytics, LogRocket, etc.).
Marketing Data: Preferences, subscription information, browsing behavior, and advertising engagement (collected via platforms like Google Ads, Facebook, LinkedIn, Instagram, and others).
Support Data: Customer support conversations and related data collected via tools like ZenDesk and Intercom.
4. How We Use Your Data
We use personal data for the following purposes:
Purpose
Legal Basis
Providing and improving our services
Providing
and improving
our services
Contract performance
Contract
performance
Processing payments
Processing
payments
Contract performance and legal obligations
Contract
performance and
legal obligations
Customer support and communication
Customer
support and
communication
Legitimate interest (customer service)
Legitimate interest
(customer service)
Marketing and advertising (with consent)
Marketing
and advertising
(with consent)
Consent (via cookies and marketing preferences)
Consent (via
cookies and marketing
preferences)
Website analytics and performance
Website
analytics and
performance
Legitimate interest in improving the user
experience (consent where required)
Legitimate
interest in improving
the user experience
(consent where
required)
Compliance with legal and regulatory
requirements
Compliance
with legal and
regulatory
requirements
Legal obligations (e.g., financial reporting)
Legal obligations
(e.g., financial reporting)
5. International Data Transfers
Some of the tools we use may transfer personal data outside the UK or European Economic Area (EEA), including to the United States. We ensure that adequate safeguards, such as Standard Contractual Clauses (SCCs), are in place for such transfers to comply with GDPR.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods may vary based on the type of data and applicable legal requirements:
Financial Data: Retained in compliance with financial regulations (via Stripe).
Marketing Data: Retained for as long as the individual remains subscribed or engaged.
Customer Support Data: Retained for the duration of customer interaction or until the data is no longer needed (via ZenDesk, Intercom).
Analytics Data: Retained as configured in the respective analytics tools (Google Analytics, Microsoft Clarity).
For paying customers: We retain all data indefinitely
For trail users: Hurree wipes data after 60 days
For non active fremium users: Data is wiped after 90 days
If a customer deletes their account all data is removed instantly
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data in line with ISO 27001 standards. These include:
Encryption of data in transit.
Access Control ensuring that only authorized personnel have access to personal data.
Incident Management: Procedures in place to detect, respond to, and report any data breaches.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure: Request deletion of your data when it is no longer necessary for the purposes for which it was collected.
Restriction: Ask us to restrict the processing of your data in certain circumstances.
Data Portability: Request a copy of your data in a structured, commonly used format.
Objection: Object to the processing of your data for marketing purposes.
Withdrawal of Consent: If processing is based on consent, you can withdraw your consent at any time.
To exercise your rights, please fill in this form: Data Subject Request Form.
9. Data Sharing with Third Parties
We may share your personal data with the following third parties:
5. International Data Transfers
Some of the tools we use may transfer personal data outside the UK or European Economic Area (EEA), including to the United States. We ensure that adequate safeguards, such as Standard Contractual Clauses (SCCs), are in place for such transfers to comply with GDPR.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods may vary based on the type of data and applicable legal requirements:
Financial Data: Retained in compliance with financial regulations (via Stripe).
Marketing Data: Retained for as long as the individual remains subscribed or engaged.
Customer Support Data: Retained for the duration of customer interaction or until the data is no longer needed (via ZenDesk, Intercom).
Analytics Data: Retained as configured in the respective analytics tools (Google Analytics, Microsoft Clarity).
For paying customers: We retain all data indefinitely
For trail users: Hurree wipes data after 60 days
For non active fremium users: Data is wiped after 90 days
If a customer deletes their account all data is removed instantly
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data in line with ISO 27001 standards. These include:
Encryption of data in transit.
Access Control ensuring that only authorized personnel have access to personal data.
Incident Management: Procedures in place to detect, respond to, and report any data breaches.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure: Request deletion of your data when it is no longer necessary for the purposes for which it was collected.
Restriction: Ask us to restrict the processing of your data in certain circumstances.
Data Portability: Request a copy of your data in a structured, commonly used format.
Objection: Object to the processing of your data for marketing purposes.
Withdrawal of Consent: If processing is based on consent, you can withdraw your consent at any time.
To exercise your rights, please fill in this form: Data Subject Request Form.
9. Data Sharing with Third Parties
We may share your personal data with the following third parties:
Tool/Service
Purpose
Personal Data Processed
HubSpot
CRM, marketing automation
CRM, marketing
automation
Customer data, contact info,
marketing preferences
Customer data,
contact info, marketing
preferences
Google Ads
Advertising
User profiles, cookies, browsing
behavior
User profiles, cookies,
browsing behavior
Buzzsprout
Podcast distribution
User interaction data
Arcade
Interactive experiences
User engagement data
SEM Rush
SEO and marketing analytics
SEO and marketing
analytics
User interaction and web
behaviour data
User interaction and
web behavior data
Convert Calculator
Lead generation tools
User input and behavioral data
User input and
behavioral data
G2
Customer reviews
Customer data, interaction history
Customer data,
interaction history
LogRocket
Session replay and user behavior
tracking
Session replay
and user behavior
tracking
User interactions, IP addresses
User interactions,
IP addresses
Microsoft Clarity
Heatmaps, session recordings,
web analytics
Heatmaps, session
recordings, web
analytics
IP addresses, user behavior patterns
IP addresses, user
behavior patterns
Google Analytics
Website visitor analytics
Browsing behavior, IP addresses
Browsing behavior,
IP addresses
Acast
Podcast hosting and distribution
Podcast hosting and
distribution
Listener data, engagement data
Listener data,
engagement data
LinkedIn/Facebook/Instagram/
YouTube/TikTok/Threads
LinkedIn/Facebook/Instagram/
YouTube/TikTok/Threads
LinkedIn/Facebook/
Instagram/YouTube/
TikTok/Threads
Social media advertising
Social media
advertising
User engagement, advertising
behavior
User engagement,
advertising behavior
SendGrid
Email marketing automation
Email marketing
automation
Email addresses, engagement data
Email addresses,
engagement data
ZenDesk
Customer support management
Customer support
management
Customer queries, contact details
Customer queries,
contact details
Pendo
Product analytics
User behavior, feature interaction
data
User behavior, feature
interaction data
Stripe
Payment processing
Payment details, billing addresses
Payment details,
billing addresses
LiveStorm
Webinar hosting
User registration data,
engagement data
User registration data,
engagement data
Jiminny
Sales call recording and
transcription
Sales call recording
and transcription
Call data, contact info
Notion
Internal documentation and
collaboration
Internal documentation
and collaboration
Internal user data
Azure
Cloud infrastructure
User data, internal data storage
User data, internal
data storage
Cognism
Lead generation and sales
intelligence
Lead generation and
sales intelligence
Business contact data
Intercom
Customer support messaging
Customer support
messaging
Names, emails, support history
Names, emails,
support history
Google Workspace APIs
Enable app functionality, data synchronization, and user productivity features
Enable app functionality, data synchronization, and user productivity features
Email addresses, document metadata, calendar data, file details (only as required and authorized by the user)
Our application integrates with Google Workspace APIs to provide functionality and services to our users. We adhere to strict privacy and data protection practices in line with Google’s requirements.
No Use for Generalized AI or Machine Learning Models
We do not use data obtained through Google Workspace APIs to develop, improve, or train generalized AI or machine learning (ML) models. Any data accessed via Google Workspace APIs is solely used to deliver and improve the functionality of our application for its intended purposes as described in this privacy policy.
Purpose-Specific Use
All data accessed through Google Workspace APIs is used exclusively to support the specific features and services of our application. We do not use this data for any unrelated purposes, including the development of AI or ML models.
Data Security and Retention
We maintain robust data security practices to protect the information accessed through Google Workspace APIs. Data retention is limited to the duration necessary to fulfill the purposes for which it was accessed, after which it is securely deleted.
Compliance with Google’s Policies
We are committed to complying with Google’s API Services User Data Policy and other relevant guidelines to ensure the privacy and security of user data.
We ensure that all third-party service providers comply with GDPR through Data Processing Agreements (DPAs) and regular audits of their security practices.
10. Cookies and Tracking Technologies
For detailed information on how we use cookies and similar tracking technologies, please refer to our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
12. Changes to This Privacy Policy
If you have any questions about this Privacy Policy or how we process your personal data, please contact us:
Email: dpo@hurree.co
Registered Address: Hurree Inc, 1 Bow Churchyard, London, EC4M 9DQ, United Kingdom
Our application integrates with Google Workspace APIs to provide functionality and services to our users. We adhere to strict privacy and data protection practices in line with Google’s requirements.
No Use for Generalized AI or Machine Learning Models
We do not use data obtained through Google Workspace APIs to develop, improve, or train generalized AI or machine learning (ML) models. Any data accessed via Google Workspace APIs is solely used to deliver and improve the functionality of our application for its intended purposes as described in this privacy policy.
Purpose-Specific Use
All data accessed through Google Workspace APIs is used exclusively to support the specific features and services of our application. We do not use this data for any unrelated purposes, including the development of AI or ML models.
Data Security and Retention
We maintain robust data security practices to protect the information accessed through Google Workspace APIs. Data retention is limited to the duration necessary to fulfill the purposes for which it was accessed, after which it is securely deleted.
Compliance with Google’s Policies
We are committed to complying with Google’s API Services User Data Policy and other relevant guidelines to ensure the privacy and security of user data.
We ensure that all third-party service providers comply with GDPR through Data Processing Agreements (DPAs) and regular audits of their security practices.
10. Cookies and Tracking Technologies
For detailed information on how we use cookies and similar tracking technologies, please refer to our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
12. Changes to This Privacy Policy
If you have any questions about this Privacy Policy or how we process your personal data, please contact us:
Email: dpo@hurree.co
Registered Address: Hurree Inc, 1 Bow Churchyard, London, EC4M 9DQ, United Kingdom
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© 2026 Hurree, Inc. All rights reserved. All trademarks, logos, and brand names are the property of their respective owners. Terms of Service / Privacy Policy / Cookie Policy
Your AI-powered command centre awaits
Product
Solutions
© 2026 Hurree, Inc. All rights reserved. All trademarks, logos, and brand names are the property of their respective owners. Terms of Service / Privacy Policy / Cookie Policy
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Resources
© 2026 Hurree, Inc. All rights reserved. All trademarks, logos, and brand names are the property of their respective owners. Terms of Service / Privacy Policy / Cookie Policy
